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"We had a challenging crisis involving senior management at one of our luxury hotels and Susan's thoughtful strategic counsel, messaging and media training were invaluable. She gave us a plan to communicate effectively with employees, reporters, and guests, and also served as a spokesperson on sensitive issues."

- Ellen Adelman, President, Adelman Consulting Group (Shangri'La Hotel)

"We engaged Big Bite to create a video tribute honoring our basketball coach, Chris Wielgus, whose career at Dartmouth spanned 27 years. Big Bite interviewed 20 people over three days, digging into newspaper and film archives, piecing together a narrative that was entertaining and extremely compelling. Big Bite is top notch - I would recommend them to anyone looking for a professional, dedicated team to produce a video."

- Sarah Frech, Co-Chair - Wielgus Tribute Committee

"Susan and her talented production team created a wonderful video tribute for me when I was honored by Stanford Professionals In Real Estate. The crew made the process easy and fun, and created an heirloom that my family and I cherish."

- Peter Bedford, Owner - Bedford Investments

"It was a wonderful experience working with Big Bite to produce our first Holocaust survivor video. Thousands of people have benefited from the emotional personal stories Susan wove together. This is an excellent teaching tool."

- Howard S. Maier, Former Chairman - Holocaust Memorial & Tolerance Center of Nassau County

"Invaluable media and crisis training was key to our success in upholding our company's credibility."

- Michael A. Martino, Former CEO - Sonus Pharmaceuticals

"An exceptional ability to pinpoint key messages and write them in a way that is engaging and memorable."

- Adrienne Hedger, Former Manager of Public Relations - Ernst & Young

"I hired Big Bite to produce a legacy video about my father that we could pass on to future generations of our family. At the time, my dad was 88 years old and had reservations about doing a video about his life. There were many experiences he had never talked about and, because of the time Susan took to build a relationship before the interview, my dad shared stories with ease. The quality of the video is surpassed only by the quality of service and care Big Bite provided."

- Lisa Mazzarella - Moving Memoirs Client

"Susan was creative, thorough and attentive to our needs. Our residents felt her compassion and responded with irresistible, heartfelt honesty. This made the video, targeted to a difficult market, a real success."

- Ellen Antonucci, VP, Marketing - Engel Burman Group (Bristal Assisted Living Communities)

"Susan and her team are true professionals who understand your needs and how to get it done. Susan is an excellent listener - a creative and insightful professional with a very kind touch. I was amazed by the quality of the tribute video and Big Bite's ability to capture my personal and professional experiences."

- Chris Wielgus, Former Head Basketball Coach - Dartmouth College



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