"Susan is a true professional with exceptional knowledge. Her media trainings transformed our team and provided us with the necessary tools and confidence to hone our messages in an effective way."

"It was a wonderful experience working with Big Bite to produce our first Holocaust survivor video. Thousands of people will benefit from the emotional personal stories you wove together. This will be an excellent teaching tool."

"Invaluable media and crisis training was key to our success in upholding our company's credibility."

"An exceptional ability to pinpoint key messages and write them in a way that is engaging and memorable."

"Susan's outstanding work helped us to deliver a clear, heartfelt and engaging message to key audiences. Her vision led to the creation of videos that are both art and instruction."

"Susan was creative, thorough and attentive to our needs. Our residents felt her compassion and responded with irresistible, heartfelt honesty. This made the video, targeted to a difficult market, a real success."